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How MAP® Works

When you or someone in your family needs medical treatment, and you need help finding the best physician or specialist, turn to a MAP® Registered Nurse Advocate. A MAP® Registered Nurse Advocate has access to key medical information on healthcare providers and facilities in your network.

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Why Use MAP®?

The Medical Advocate Program® (MAP®) helps you to understand your treatment options, what you can expect before, during and after— guide you through your episode of care for the best healthcare available.

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When to use MAP®

When you need to find a physician or specialist, or help saving money on your healthcare bills, look to the Medical Advocate Program® (MAP®). MAP® Registered Nurse Advocates are there to provide independent and unbiased information about providers within your network for the best care possible at the lowest cost available.

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It takes information, education, one-on-one guidance, and a high level of trust to change healthcare. MAP® does this and more— MAP® empowers Members to become better purchasers of healthcare and receive the best healthcare possible for themselves and their family.

About Us

The Medical Advocate Program® (MAP®) is comprised of healthcare professionals who provide information, education, one-on-one guidance, and a high level of trust to give Members what they need to change their healthcare purchasing habits — empowering them to become better purchasers of healthcare.

The key to the MAP® Program’s success is its Nurse Advocates. The MAP® Nurse Advocate is a Registered Nurse who follows the patient throughout their entire episode of care, helping to organize and outline the appropriate steps to receive the most effective treatment. To accomplish this, MAP® provides healthcare transparency, identifying information on the highest quality physicians, effective treatment options, locating the most cost-effective facilities, and providing answers to medical questions, benefits, provider balance billing, etc.

MAP® is exclusively provided by our Members’ employers and not available to the general public. If you would like your employer to offer this unique and highly beneficial service, please have them contact us at 727-573-5737 or visit to obtain more information about MAP®.

Hours of Operation
8:30 am to 8:30 pm EST


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