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Photo identification —Adult patients and adults who accompany patients under age 18 must have photo identification, such as a driver’s license, passport, military ID, employment badge, or student identification card.

Proof of guardianship —Adults who accompany patients under age 18 must provide proof of guardianship. Accompanying adults who are not parents or legal guardians must have a notarized statement signed by the parent or guardian that authorizes treatment.

Proof of insurance— If you plan to pay for a non-work-related injury or illness with insurance or if the patient is a minor, please bring proof of insurance.

Medical history information— Bring information about the patient’s past surgeries and medical conditions, including a list of the patient’s allergies, current prescriptions and over-the-counter medications.

A list of questions, pen, and paper (optional)— If you like, bring a list of questions and a way to record their answers and other information to review later.

A book or other form of entertainment, especially for young children.

Any forms you have printed and filled out in advance. These forms are also available for you to fill out when you check in.

Any forms you need your clinician to fill out, such as school physical forms.

About Us

The Medical Advocate Program® (MAP®) is comprised of healthcare professionals who provide information, education, one-on-one guidance, and a high level of trust to give Members what they need to change their healthcare purchasing habits — empowering them to become better purchasers of healthcare.

The key to the MAP® Program’s success is its Nurse Advocates. The MAP® Nurse Advocate is a Registered Nurse who follows the patient throughout their entire episode of care, helping to organize and outline the appropriate steps to receive the most effective treatment. To accomplish this, MAP® provides healthcare transparency, identifying information on the highest quality physicians, effective treatment options, locating the most cost-effective facilities, and providing answers to medical questions, benefits, provider balance billing, etc.

MAP® is exclusively provided by our Members’ employers and not available to the general public. If you would like your employer to offer this unique and highly beneficial service, please have them contact us at 727-573-5737 or visit to obtain more information about MAP®.

Hours of Operation
8:30 am to 8:30 pm EST


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